EMAC’s customer interview video of 2024, EMAC finished a series of customer interview with 10 different business partners from different countries and regions, most of videos are took at customer’s company and factory, collecting all reviews and evaluations of EMAC, covering different industries in different country and regions, we believe this series of EMAC customer interview videos can help all of other customers get to know more about EMAC, our true customer interview case can greatly help customers relieve their worries, and build their confidence to cooperate with EMAC.
A Promise is A Promise, EMAC always do what we say, and for customer’s feedback, also 100% original from clients’s real words. EMAC, a Chinese company that you can trust!
Customer Company Information Introduction
We were honored to visit our client’s company in Vietnam.
Our business is about generator and the fire pump since 2010.
At the same time, it was an honor to interview the company’s key figure, owner of the company.
Let’s Listen to His Story With EMAC:
0:34 Introduction
1:09 Select suppliers
2:08 EMAC service
3:59 Future plan
5:37 Ending
Company Introduction
Q1: Can you introduce about yourself and your company?
I am very glad when you come here, and I want to introduce my company for you.
Our business is about generator and the fire pump since 2010.
So I have experience more than 10 years for the fire pump.
Supply Chain System
Q2: Where do you source your material ? from which countries ?
The country I import from China, I find supplier from Caton Fair in China, I go to there.
I started business with Chinese company since 2010.
Q3: What’s the general experience of dealing with Chinese supplier?
you know that depend on supplier and depend on the buyer,
So I focus on the quality,
All of my generator warranty customer
for 3 years or 3000 hours,
so that’s why I choose the supplier,
Then I sell to the customer
Then I can guarantee for long period
I think that supplier from China is good no problem.
All of the supplier I work long time up to now.
Q4: How did you find EMAC contact information?
I find the EMAC information from the website,
When I search the Cummins in pump,
so I see your website.
Cooperation with EMAC
Q5: Why do you choose EMAC products ?
I think that the first time when I see your website,
all information enough for me The second,
when I send requests so EMAC understand my demand and offer for me,
so I receive it to choose EMAC.
communication and information very clear
so it’s easy for me to work with the customer.
Q6: How do you feel all the additional services from EMAC?
we can do step by step you guys support for me
about the information about the idea for the marketing
about the program,
so I also transfer for the information
from the Vietnam market so we will receive the
feedback about customer
this is very good for me.
this is helpful for me.
Q7: What’s your experience with products supplied by EMAC the product?
When I installation for the first time
I also meet some problem,
small problem,
But EMAC help me to do
and help me to complete the installation for the customer
so everything is okay after that.
Cooperation Prospect
I think for the business,
If you and me can share together the idea
and the market experience,
so it’s okay for the win-win
if you and me don’t communication
or we don’t continuous conversation
maybe we will stop our cooperation.
so I think for the business,
we need discuss together
we need discuss together
and find the solution together.
Q9: Are you willing to introduce EMAC to your friend？
yes sure I’m sure because
you know internet and information of the world
can open together ,
so if you are good I will introduce for my partner
introduce for my customer.
PCMT Plan
Q10: what do you want to tell EMAC’S potential customer
I want to tell them
EMAC is the professional company
so we can believe about the EMAC.
you know the Chinese, there are many companies
so the customer sometimes will be confused
about the quality,
so I use my brand here my company
here to make sure that about the quality
and the quality for the customer.
years, EMAC Group has developed as both an innovator and a value creator.
Our slogan “A Promise Is a Promise” is rooted upon EMAC‘s TSI quality control system,
our “123” after-sales service standard removes all customer worries.
EMAC‘s reliable quality control, high efficiency and flexibility won worldwide trust from our customers.
We have adapted to customer needs and offered dynamic solutions. Through years of continuous effort, EMAC built cooperation with over 10000 customers across 100 countries including many of region’s well-known manufacturers . We believe, our self-innovative spirit philosophy will bring EMAC to a reputable global industry leader and our philosophy “A Promise Is a Promise” will bring EMAC to a glory century enterprise. For more information about EMAC Power Limited, you are welcome to visit our homepage: https://emac.cc/
For more information about PumpMac, you are welcome to visit our homepage: www.Pumpmac.com.
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