EMAC’s customer interview video of 2025, EMAC finished a series of customer interview with 10 different business partners from different countries and regions, most of videos are took at customer’s company and factory, collecting all reviews and evaluations of EMAC, covering different industries in different country and regions, we believe this series of EMAC customer interview videos can help all of other customers get to know more about EMAC, our true customer interview case can greatly help customers relieve their worries, and build their confidence to cooperate with EMAC.
A Promise is A Promise, EMAC always do what we say, and for customer’s feedback, also 100% original from clients’s real words. EMAC, a Chinese company that you can trust!
Customer Company Information Introduction
April 27, 2023, We are honored to visit customert’s company and factory In Indonesia.
The customer’s company type is engineering, and its business scope is drilling engineering company.
At the same time, I was honored to interview the company’s core person-purchasing manager
Let’s Listen to Her Story With EMAC:
0:51 Company Introduction
1:34 Supply Chain System
2:10 Cooperation with EMAC
3:36 Cooperation Prospect
4:19 PCMT Plan
4:54 Ending
Company Introduction
Q1: Can you introduce about yourself and your company?
our company business is drilling service;Our company target is to get a good business client,so we can make more money. Yes.
Q2: What are the main materials of the company?
we are using drill pipes, drill bits, about downhole equipments,we don’t manufacture.
Supply Chain System
Q3: Which country do you usually sourceyour raw materials from?
Australia and China, some from Canada and America; from branch first, from reference from corporate, and then we can find it from online also.
Q4: What are the difficulties in workingwith Chinese suppliers?
so far okay, sometimes I have a problem with English, communication problem, for product, I think all good it depends on what you want to look for the pricing.
Cooperation with EMAC
Q5: How about your experience of dealing with EMAC?
So far okay,Only maybe payment,Can we have a credit for one month after all it is good, service are all good.
Q6: Do you have any suggestions to EMAC?
my original engine is from Canada and America, but after that, after we replace it from yours, so it’s(engines from CAN & USA) the same like yours already
Q7: Are you willing to introduce EMAC to your friends or your partners?
Yeah, of course, why not? at that time, Because you respond fastly and then the engine was good to be use, and also the prices at that time was good, service are all good .
Q8:What’s your experience of products supplied by EMAC?
but like what Karen said before, There is no major issue that can be said until now, the one that we bought from EMAC, so, I think until now there is no issue, that’s a good thing. as long as the prices is good and stock available.
Cooperation Prospect
PCMT Plan
Q10: What do you want to tell EMAC potential customers?
In the future, everyone, it’s good to have a business with EMAC, because they sell good products and have a good service, and easy in touch, on the email and chat also. So whatever we have a problem, we can direct contact and which is is very helpful for us and it is for past 10 years that is why we still continue to using EMAC. thank you.
Thanks for your time with us, welcome to contact ConeMac at anytime. For more details about our company, products and services, you are welcome to visit our homepage www.cone-mac.cn
Over the past years, EMAC Group has developed as both an innovator and a value creator.
Our slogan “A Promise Is a Promise” is rooted upon EMAC TSI quality control system,
our “123” after-sales service standard removes all customer worries.
EMAC‘s reliable quality control, high efficiency and flexibility won worldwide trust from our customers.
We have adapted to customer needs and offered dynamic solutions. Through years of continuous effort, EMAC built cooperation with over 10000 customers across 100 countries including many of region’s well-known manufacturers . We believe, our self-innovative spirit philosophy will bring EMAC to a reputable global industry leader and our philosophy “A Promise Is a Promise” will bring EMAC to a glory century enterprise.
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